Overview
The console interface can display in any of nine languages. Set it for just this browser, or sync your choice to every device you sign in on.
Steps
- Click your avatar in the top-right corner and choose Profile.
- Scroll to the Language field, below Theme in the Preferences area.
- Open the Language dropdown and pick one: English, Español, Français, Deutsch, Português (Brasil), Italiano, 日本語, 简体中文, or 한국어 — or leave it on Automatic (browser) to follow your browser’s language.
- The interface switches to your chosen language immediately on this device, even before you save.
- To use the same language on every device you sign into, check Apply to all my devices below the dropdown.
- Click Save at the bottom of the panel.
Good to know
- Leaving Apply to all my devices unchecked keeps the language local to this browser — a different device keeps using its own setting (or Automatic).
- Unchecking Apply to all my devices and saving clears any previously synced language; your account goes back to following each device’s own setting.
- Automatic detects your language from the browser at sign-in and SSO; it’s not the same as explicitly picking English.
- This changes the console’s own interface language, not the language you write ticket replies in. For translating messages to and from customers, an owner can turn on Ticket translation under AI features.
Related articles
See also Switch between light and dark theme and Update your name.